Information We Collect
When you create an account, order, subscribe, contact us, or leave a review, we may collect your name, email address, phone number, delivery address or location, meal choices, dietary or allergy notes, payment status, order history, subscription history, and messages you send to us.
How We Use Information
Customer information is used only to verify accounts, process and fulfil orders, prepare and deliver meals, manage subscriptions and order history, provide customer support, send service updates, prevent fraud or abuse, meet accounting or legal obligations, and improve our service.
Cookies & Analytics
Essential cookies or local storage support sign-in, the meal bag, ordering, security, and your consent choice. Optional preference and anonymous analytics storage is used only when you allow it through Cookie preferences. RJK Foods does not use advertising cookies. You can change optional cookie choices from the website footer.
Payments & Service Providers
Payments may be completed through approved third-party payment services or directly with RJK Foods. We share only the information reasonably necessary with providers that help operate the website, process payments, communicate with customers, or fulfil deliveries. We do not sell personal information.
Order History & Retention
Your verified account may show previous orders and subscriptions so you can manage your customer history. Records are kept only as long as reasonably required for fulfilment, customer support, accounting, security, dispute resolution, and legal obligations.
Social Media Content
If you tag @rjk_homemade_foods in a public post, story, or review, RJK Foods may feature that public content on its social channels or website. You can ask us not to feature it, or ask for featured content to be removed, by contacting us.
Security
Passwords are stored as one-way hashes, sign-in cookies are HTTP-only, and production traffic is required to use HTTPS. No internet service can guarantee absolute security, but we use reasonable safeguards and limit access to customer data.
Your Choices & Requests
You may ask to access, correct, or delete eligible account information, change your communication or cookie preferences, or object to our use of your public social-media content. Some records may be retained where required for accounting, safety, fraud prevention, or legal compliance.
Food Allergy Information
Dietary and allergy notes are used to review and prepare your order. Products may contain or come into contact with tree nuts, peanuts, milk or dairy, gluten, sesame, and soy. See the Food Safety, Quality & Allergen Policy before ordering.
Contact & Support
RJK Homemade Foods, 54, 2nd Cross Street, Kuberan Nagar Extension, Madipakkam, Chennai 600091.